We’ve always been committed to customer care and are very proud to be a long-standing VisitEngland Quality Assured Agency. As part of that award, we take great care when selecting properties to join our portfolio. Whether a property is small or simple, large or luxurious or a home from home, all our properties meet our stringent Minimum Entry Requirements (MER). Our in-house assessors work to strict criteria to ensure a fair and accurate star grading throughout our whole portfolio.